Privacy Policy

What we collect

• Registration data: name, date of birth, email, address, phone number.
• Identity documents submitted for KYC (ID, proof of address, card image if applicable).
• Transaction data: deposits, withdrawals, bets, wins, bonus history.
• Session data: IP address, device, browser, session duration.
• Communications: your messages to our support and their responses.

Why we collect it

• To operate your account and process your transactions.
• To comply with anti-money-laundering, anti-fraud and licensing requirements.
• To send you service messages (transaction confirmations, security alerts, bonus expiries).
• With your opt-in, to send marketing communications about bonuses and new games.

Who we share it with

Payment providers (to process deposits and withdrawals), KYC providers (to verify your identity), game studios (to route your bets to the correct game server), our licensing authority on request, and law-enforcement agencies where legally required.

We never sell your personal data to third parties for their own marketing purposes.

Your rights

Under EU GDPR (and equivalent laws where applicable) you have the right to access, correct, port, restrict processing of, and delete your personal data. Contact [email protected] with the subject line 'GDPR request' and your registered email. We respond within 30 days.

Retention

We retain your account data for 5 years after account closure to comply with anti-money-laundering laws, then delete or fully anonymize it. Marketing consent data is kept only while your opt-in is active.

Contact

Data controller: BetOrange operator. Data protection officer: [email protected].

Last updated: 1 July 2026.